Privacy Policy
Last Updated: September 03, 2025
Welcome to MusePic, a service provided by ZanChat Inc. ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and related services.
1. Information We Collect
We may collect the following types of information:
- Information You Provide:
- If you choose to sign in (via Apple or Google) or contact support, we may receive your name and email (Apple may provide a relay email).
- Any images or text prompts you submit are used only temporarily to process your request and are not stored long-term.
- Automatically Collected Information:
- Device identifier (e.g., Android ID or Identifier for Vendor)
- Device model, brand, and name
- Operating system version
2. Third-Party Sign-In (Apple and Google)
- What We Receive: If you sign in using Apple or Google, we receive a provider-specific user identifier, your name, email address (Apple may provide a relay email if you select "Hide My Email"), and authentication tokens.
- Purpose: To authenticate your account, enable account creation and log-in, link your account across devices, and ensure security and compliance.
- No Password Access: We do not access your Apple or Google passwords.
- Limited Permissions: We request only the minimum necessary permissions (basic profile and email). Your information is not used for advertising.
- Your Control: You can revoke access at any time via your Apple ID or Google Account settings. Use of these services is also governed by their policies: Apple Privacy Policy and Google Privacy Policy.
3. How We Use Your Information
- Provide and improve MusePic services.
- Generate images based on your submissions.
- Communicate important updates and provide support.
- Comply with legal obligations.
- Ensure proper app functionality and performance.
- Troubleshoot issues and analyze usage for improvement.
4. User Content (Images and Text)
- We will not use the images or text you submit without your permission.
- Images and text are processed temporarily only to perform the requested editing/generation.
- We do not retain your images, text, or generated content on our servers beyond the short time needed to process your request.
- Generated content is not stored on our servers.
- You can delete local copies on your device at any time. After deletion, they cannot be recovered.
5. Face Data and User Images
- Face data and user images are used temporarily for image generation/editing only.
- We do not perform facial recognition or biometric identification, and we do not collect facial feature vectors, embeddings, or biometric templates.
- We do not share your images or face data with any third party.
- Original and generated images remain on your device and are not saved on our servers.
- You may delete all images at any time; after deletion, they are not recoverable by us.
6. Sharing of Information
We do not sell your personal information. We may share data with:
- Trusted service providers who assist in operating our services.
- Legal authorities when required by law.
7. Data Security
We implement reasonable safeguards to protect your information. Users are responsible for maintaining the security of their own devices and accounts.
8. Your Rights
You may request access, correction, or deletion of your personal data by contacting us.
9. Children's Privacy
MusePic is not intended for children. We do not knowingly collect personal information from anyone under 13 (or applicable age in your jurisdiction). If you believe a child's information has been collected, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted here with the updated date.
11. Contact Us
If you have any questions, contact us at:
ZanChat Inc.
Email: privacy.musepic@zan.chat